My partner and I have stayed beginning of last year as well that is the reason we rebook this year!! The staff are such a bunch of wonderful people cant not fault a single thing they do... They will bend over backward to do anything for you... They even offered to get me some food as I wasnt feeling well and the cafe was closed... they are brilliant... richard, boy, edwin, raff, grace, madelyn, roxanne, shanti, rochelle just to name a few that have left a special place in our heart!! I don't think we would stay anywhere else in makati but here for the simple fact because of the staff making us feel like family!! thank you so so so much herald staff we love you Shopping Tip: Greenbelt shopping and restaurants and bars... Glorietta shops Green Hills shopping centre Metro Manila Cash and Carry.- Lilian H. Couple Australian
I found the hotel at agoda and didn't know what to expect but my wife and I were greatly surprised with the friendly service we received compared with the mandarin oriental hotel. I will surely go back again on my next trip to the Philippines.- Loo-Carre C.Couple Singapore
"The staff were very friendly and helpfull. The rooms were large with a nice floor plan. The location was good, on a quiet street without much traffic noise at night."-Sean OConnor, Spring Valley
"Very decent hotel. Good Value for your buck. Check in and out were such a breeze. Staff were very friendly and helpful. Everyone speaks very good English. We'll definitely stay again- ramir S. - Philippines, Family with older children
"Food Servive This hotel is fantastic. It possible is a little tires, however I could not fault it. I wish I had stayed there longer. The food was the best out of my two weeks stay. The service was spot on. The swimming poll at the roof top was brilliant. Why it only has 3 star I do not know. I will definately be staying there on my next trip to Manila."
"Nightlife Tip: Maybe a little off the track for nightlife"
"nice hotel, verry nice rooms"-wolfgang S. -Germany
"bedroom, bathroom, breakfast included"
"nice hotel, with friendly staff, big clean room with nice bathroom, would recommend to others"-ziga W. United States of America
"pool on the rooftop, sauna and free breakfast. I arrived late from United States, but not trouble finding the hotel, Needed a few days to relax, due to jetlag, this hotel turned out to be my prayers. Nice sauna and very clean pool on the roof of the building, very relaxing, really had no desire to venture out into the city. Great morning breakfast, with choice of american style or filipino style, on the last day I decided on filipino style and wish, I had made that choice from the beginning."
"Shopping Tip: Do not go to SM, instead I recommend the Cash and Carry".-Marilou G. Philippines
"Good location for visiting Manila. The rooms are large and the service was excellent. Great place, nice big rooms."- Ernst H. United States of America
"Good service. Very nice hotel, big room, good service and not far from the airport. Also the price was very good. Good for short visit."- Roelof B. Netherlands
"The welcoming and polite customer service. The free upgrade and comfort of the suite. The fast, efficient room service and the exceptional breakfast. The rooftop swimming pool, gym facilities, views and convenience of the local hypermarket."- Heather Ramage Maidenhead (GB)
"Nice hotel. All best. It's nice to relax and stay in the hotel but one of the thing i want to be with the hotel is that they have to have more food choices on the menu. Very good hotel with large, complete rooms."-Thomas W. United States of America
"The welcoming and polite customer service. The free upgrade and comfort of the suites. The fast, efficient room service and the exceptional breakfast. The roof top swimming pool, gym facilities, views and convenience of the local hypermarket."-Heather Ramage Maidenhead
"Excellent restaurant, exquisite service, large rooms, cleans and tidy. We arrived one day early and the hotel was fully booked. The hotel manager made some calls and after a while we could choose from comparable nearby hotels. The manager then brought us personally to the hotel of our choice and picked us up the next day again."
Hotel Feature Tip: excellent service, excellent restaurant (no need to go out when you are tired), swimming pool and sauna on the top, nice view over Manila from rooftop enjoying cocktails and beer :-)- Gregory H. Netherlands
"Lovely little hotel. This is the first time I stay in Herald suites, I picked it based on the good internet review. I have to say that I basically agreed with the general comments. The location of the hotel is great in Makati. The decoration unlike the standard 5 star hotel is very unique and is great for business traveler or visitors."
"Close to everything, Pool, Sauna, Gym"
"The service here was excellent and the room was very big and very nice. Had refrigerator, also had free Wi-Fi in the room. On the roof was a nice pool and sauna and a gym all over looking the city. Food was great here also and breakfast was included with room. Will stay here again and again."
Shopping Tip: Very close to Ayala and Mall of Asia- Jian F. Singapore
"It's okay."- Yoonmi W. South Korea
"Safety. It is in the Makati area, so it took 25mins from the airport. When we went there from the airport, it took 45mins because the taxi driver couldn't find the hotel, it seemed to be not famous hotel, but people are nice and friendly, and the room is pretty safe and quite. There are a lot of Japanese business men, I think it's good for business person. Clean rooms, with good access to the Hypermarket"- Kavinda W. Australia
"Friendly staff, very nice little restaurant in hotel with country feel. I really enjoyed the stay here, my room was very clean. Upon arrival they served me a famous drink in the Philippines called Four Seasons. I really enjoyed the breakfast at the hotel restaurant, it is very cosy with the working girl always smiling and happy to serve. The meals were small though but it was all enjoyable. The Hypermarket is about 7 minutes walk from the hotel, which is very handy given that you can buy anything even though it's late. Would like to stay here again! Well done to the staff for making my stay comfortable and safe. Cheers!!!"
"Best I have stayed in Manila"- Michael R. United States of America
"Good staff. As with previous reports this hotel is a little out of the way, some cab drivers did have problems finding it. It's on a one way street I would ask them to drop me at a mall which is approx 2 mins away and walk. For the price the rooms are a fair size, I found the beds to be a good size and very comfortable. Could not fault the staff, very courteous and we1coming."- Gary M. United Kingdom
"Nice Hotel. Comfortable beds, spacious rooms, nice pool. We really enjoyed our stay in solana. check-in was easy and we were even provided welcome drinks, sheets and beds are so comfortable and the bathroom had enough amenities, will definitely return. Complimentary breakfast may be delivered to your room in the morning."
Shopping Tip : There's a Cash & Carry supermarket nearby where you could by cheap goods and find restaurants.-Danissa A. Philippines
"Hidden gem in Makati. This is my second visit to this hotel. The staff are very polite and accommodating to our requests. the breakfast included in the package is a plus."
Hotel Feature Tip: check out the pool at the rooftop
Good friendly service- Danissa A. Philippines